Sorry, but it’s true. Size really does matter.
Of course, I’m talking about the business size that you’re working with. Namely your IT support partner.
While we promote working with small businesses where possible, sometimes, a business can be too small to sufficiently handle your needs. And when I say too small, I’m talking about what I like the call the ‘bedroom warrior’.
The bedroom warrior is one person sitting alone, often in their bedroom, handling your IT requirements. Your security, your back-up, running updates, dealing with any ‘help desk’ problems or inquiries… the list goes on.
And that’s great… if you’re their only client.
But what happens when they get another client? And another. And another.
The level of service you get drops.
And for every new client they get, and the busier they become, your IT infrastructure becomes a little weaker. A little more open to security threats. And it takes a little longer for issues to be resolved.
That’s why it’s really important you work with an IT support partner who has the resources to maintain the same level of service no matter how many clients they take on – or however much your business grows.
So, when you’re looking for a new IT support partner, ask them, “Who else works in your business?”