Rob Shaw

Technical Support Specialist

Rob has over 20 years’ experience in IT having worked with non-profits, schools, managed service providers, as well as the healthcare industry.   Rob worked with a large church and school for over 25 years taking them from their first computer to a now complex system with over 22 virtual servers and a network supporting 350+ students, 300 computers and over 100 staff.  He has also led teams of engineers at managed service providers and was responsible for helpdesks and support personnel.  Rob also owned his own IT consulting business for small businesses.

Rob’s Certifications

  • MCSE
  • MCP+I
  • SQL Administration
  • Novell CNA
  • Definity G3i Phone Systems Administration

Rob’s Specialties

  • Phone systems – analog and VOIP design and implementation
  • Systems and Processes Improvement
  • Network design/upgrades/migrations
  • Workstation mass deployment/management/updates
  • Vendor Management and Relations
  • User Training and Documentation

Favorite Quote: “We cannot change our past… we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude. I am convinced that life is 10% what happens to me and 90% of how I react to it. And so it is with you… we are in charge of our attitudes.”
― Charles R. Swindoll

Most Enjoyable Project: I have always enjoyed challenging projects that had the potential to bring change for the better and impact lives of others in a positive way.

Favorite Charity: World Vision