When we start working with a new client, we don’t just deal with the decision maker.
We try to talk to as many of the staff as possible. To ask them open questions about their work and how they use their technology.
And then we use our mouths and ears in proportion. One mouth, two ears. So, we ask the questions, shut up, and listen.
This is how we keep our clients delighted.
Because when you really listen to staff and spot trends in what many of them are saying, you can better advise a business on its technology.
How to make things go more smoothly. Make things faster, and safer, and easier.
There’s always a new idea. But only if you understand what the problem is first.
This is what true partnership means. Do you have this with your IT support supplier?
Give us a call at 317-497-5500 to discuss.