The importance of information technology in meeting business objectives continues to grow. Regrettably, the shortfall in professionals who can manage business tech is also growing. Learn what the IT skills gap means for you.
Technology helps businesses meet strategic priorities. This includes:
- implementing new systems or work processes to enhance efficiencies;
- innovating and cultivating new ideas;
- identifying new customer segments and markets;
- launching new products or services.
In CompTIA’s research into the “State of the IT Skills Gap,” the skills disparity is widening. And it’s doing so at a worrying rate. Nearly half of CompTIA’s respondents said the skills gap had grown in scope/depth over the past two years. That’s 46%, indicating significant or moderate growth in their businesses.
That may not even capture the problem accurately. Only 44% of CompTIA’s respondents felt they had the know-how to identify and assess IT skills gaps on their own.
IT Skills Gap Issues
The IT skills gap affects strategy and also impacts staff productivity and customer service/customer engagement. The shortfall in IT savvy individuals also impacts security, particularly:
- data loss prevention;
- firewalls/antivirus safeguards;
- cloud security;
- network monitoring/access management.
Plus, the IT skills gap can slow the adoption of emerging technology. This sees businesses struggling to upgrade existing hardware and software. They aren’t able to use artificial intelligence, automation, or the Internet of Things.
The shortage also hurts data integration, management, and analytics. Software or app development can also suffer.
How to Address the Gap
There are many ways businesses can improve the IT workforce pipeline. Providing on-the-job experience through internships or apprenticeships may work, as might encouraging IT employees to pursue new certifications and credentials.
Investing in tech talent is another way to promote your business objectives. Without the right IT support, you could end up buying the wrong technology or struggle to deploy it. Instead of adding agility and efficiency, you’ll slow things down and may compromise security, too.
With the IT environment constantly evolving, it’s difficult for businesses to keep up. Many firms can’t keep up with the rising compensation requirements, keeping internal IT trained is expensive, too. Then, if IT talent leaves, they take their business infrastructure knowledge with them.
The solution? Partnering with a managed service provider (MSP). With an MSP you gain experts that always stay on top of the latest events and are always trained up. Yet you don’t have to pay for their conferences and ongoing training. You typically pay a consistent set fee for the services you need.